Telehealth Platform Setup Service

Modern Telehealth Infrastructure For Next-Generation Care

We configure HIPAA-compliant telehealth systems with EHR workflows, patient intake automation, video consultations, insurance billing, and clinician-ready healthcare operations.

HIPAA-Compliant EHR Ready Insurance Billing Setup Secure Video Consultations One-Time Setup
Clinician on a secure telehealth consultation

Live consultation room

HIPAA-eligible video ยท connected

Live

HIPAA-Compliant

Tenant verified & secured

Insurance billing

Superbill generated

256-bit encrypted

Configured on the platforms clinicians already trust

SimplePractice Practice Better Spruce HIPAA-grade setup
Telehealth infrastructure
Why TeleHealthBench

A telehealth platform setup service built for clinical trust

Standing up a telehealth practice means stitching together intake, consent, video, billing, and an EHR โ€” each with its own compliance surface. We do that configuration work for you, end to end, so your platform launches correct and ready, not improvised.

HIPAA-compliant from the foundation

Access controls, audit logging and encryption are configured and verified before your first patient.

Workflows shaped around your specialty

Intake, charting and billing are built for how your practice actually runs โ€” not a generic default.

Delivered, documented and trainable

You receive a working platform, EHR templates, a billing workflow and clinician training as PDF + Loom.

Platform Capabilities

Everything your telehealth platform needs, configured

Eight core systems โ€” set up, integrated, tested and handed over as a working whole.

HIPAA-Compliant Setup

Tenant hardened with access controls, audit logging and encryption verification.

EHR Templates

Charting templates built for your specialty so documentation is fast and consistent.

Intake & Consent Forms

Digital intake and telehealth consent forms with conditional logic.

Video Consultation Integration

HIPAA-eligible video wired into scheduling, reminders and documentation.

E-Prescribing Setup

E-prescribing configured and connected to your clinical workflow.

Insurance Billing Workflow

Claims, eligibility and patient invoicing configured and test-run.

Superbills Automation

Specialty superbill templates that generate cleanly from each encounter.

Secure Patient Messaging

Compliant patient messaging with notification and routing rules.

How It Works

A clear clinical workflow, from discovery to training

An eight-step setup process designed to be calm, transparent and thorough.

1

Discovery & Specialty Review

We map your specialty, team and goals.

2

HIPAA Infrastructure Setup

Tenant, access and security configured.

3

Intake Form Configuration

Intake and consent forms built and assigned.

4

Video Call Integration

Secure video wired into scheduling.

5

Insurance Billing Setup

Billing, claims and superbills configured.

6

EHR Workflow Optimization

Charting templates and routing tuned.

7

QA & Security Testing

Every workflow tested before handover.

8

Clinician Training Delivery

PDF guides and Loom walkthrough delivered.

The Platform You Receive

One calm dashboard for your entire telehealth operation

Appointments, video consultations, billing, EHR previews, prescriptions, intake submissions and secure messaging โ€” organized into a single, clinician-friendly workspace.

Patient appointments
Video consultation interface
Insurance billing overview
EHR workflow previews
Prescription management
Intake form submissions
Clinical scheduling
Secure messaging
Telehealth dashboard showcase
Secure patient communication
Built-In Communication

Real-time communication on every order

Every platform setup order includes a live chat between you and our team. Share requirements, upload files, review intake details and confirm next steps โ€” without a single email thread.

Live messaging that updates without a reload
Secure file uploads on both sides
Intake review and requirement confirmation
Typing indicators and read receipts
What Gets Delivered

A live platform โ€” plus everything to run it

Your setup is not finished until your team can operate it confidently. Each order is delivered with documentation, templates and training built for hand-off.

Live HIPAA-compliant platform access
EHR templates for your specialty
Insurance billing workflow
Clinician training PDFs
Loom walkthrough delivery
Operational setup runbook
Delivery and training
One-Time Pricing

Transparent plans for every stage of practice

No subscriptions. Choose a setup package, complete a short brief, and we build your platform.

Intake Blueprint

one-time setup

A guided starting point for your telehealth setup.

$9.99 one-time

Delivered in ~4 days

  • HIPAA-compliant tenant baseline configuration
  • 1 digital intake form built & published
  • 1 consent form template configured
  • Secure patient messaging enabled
  • Setup checklist PDF
  • Email support during setup

Solo Clinician Setup

one-time setup

Everything a solo practice needs to see patients online.

$12.99 one-time

Delivered in ~6 days

  • Everything in Intake Blueprint
  • Up to 3 intake & consent forms
  • Video consultation integration
  • Appointment scheduling configured
  • Superbill template setup
  • Clinician training PDF + Loom walkthrough
Most Popular

Practice Suite Build

one-time setup

A multi-clinician platform with full billing automation.

$89.99 one-time

Delivered in ~10 days

  • Everything in Solo Clinician Setup
  • Unlimited intake & consent forms
  • EHR templates for your specialty
  • Insurance billing & superbills workflow
  • E-prescribing integration
  • Up to 5 clinician accounts configured
  • QA & security testing pass
  • Live clinician training session
Questions, Answered

Clear answers before you commit

A few of the most common questions about how the setup service works. The full list lives on our FAQ page.

View all FAQs

You receive a fully configured, HIPAA-compliant telehealth platform on SimplePractice, Practice Better, or Spruce โ€” including intake and consent forms, video consultation integration, e-prescribing, an insurance billing and superbill workflow, EHR templates for your specialty, and clinician training delivered as PDF guides plus a Loom walkthrough.

We set up SimplePractice, Practice Better, and Spruce. During the discovery step we help you choose the right one for your specialty, billing needs, and team size โ€” or we work with the platform you already have.

No. If you already have a platform account we configure it; if you do not, we guide you through creating one as part of the setup so everything lands in your own tenant under your control.

After checkout, an order is created in your dashboard. You then complete a short brief with your clinical specialty, intake requirements, and insurance setup details. Our team configures everything, and you can message us directly on the order page if we need anything else.

Most setups are delivered within 4 to 14 days depending on the plan and the complexity of your billing and EHR needs. The estimated delivery window is shown on each plan.

Yes. Every order has a built-in chat on its detail page. You and our team can exchange messages and files there in real time โ€” it is the fastest way to get questions answered during the build.

Ready When You Are

Build A Telehealth Experience Patients Trust.

One-time setup. HIPAA-compliant infrastructure. A platform your clinicians are trained to run.